Xplore - Fredericton, NB

Xplore, situé à Adresse: 140 Alison Blvd, Fredericton, NB E3C 0A9, Canada. est un fournisseur d'accès Internet de renom. Vous pouvez les contacter par téléphone à Téléphone: 68416001.

Leur site web est à votre disposition pour plus d'informations à Site web: xplore.ca.

Chez Xplore, leur spécialité est de vous offrir un accès Internet de qualité. Ils sont reconnus pour leur expertise et leur professionnalisme dans ce domaine.

Cette entreprise est accessible à tous, que vous soyez en fauteuil roulant ou non, grâce à une entrée accessible et un parking disponible à Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant.

Les opinions des clients à propos de Xplore sont nombreuses et variées. Ils ont reçu 74 avis sur Google My Business avec une moyenne de 3.1/5.

Avis de Xplore

Annie

1/5

Le PLUS MAUVAIS Service à la clientèle DE TOUTE MA VIE? Si je pouvais donner 0 c'est ce que j'aurais fait. 230$ pour 1 mois d'Internet inutilisable parce qu'ils avaient oublié de cocher une case dans leur système.? iln ne nous créditent même pas le service du Tech malgré que cette erreur soi la leur?

Scott Gardiner

1/5

Never had a fiber op internet go down so often, had this service for a year when it was under a different provider that was bought out by xplore..never had an outage under them, now it seems to be a monthly thing.

Cheryl Walsh

5/5

Hey all! Want a REAL deal from Bell internet…my experience with an Xplornet this morning left me buoyant with happiness for dealing with them. Yep you read correctly. Natasha, the amazing individual she is, assisted me with being able to lower my monthly rate and made me feel listened too for the first time in many many years dealing with any customer service reps. She certainly should be teaching customer service in other places (hint hint Bell Aliant)

Ian Gilmore

1/5

The single worst experience I’ve ever had with a utility type company. I moved and passed on the new owners to the buyer of my new home. First off, this company charged me for the new owners internet for the following month. I called multiple times and had no help until I was able to reach a supervisor. Multiple hours of phone calls wasting my time. I was told to pay the bill to complete transfer then money would be reimbursed... ya ok. Even after arguing and threatening to call the BBB over their extortion attempt I have been sent a notification to say that the transfer had been completed. 2 weeks after the sale date. I guess I’ll be wasting more of my time when the next bill comes in. The service itself was ok but not great. I had them for approx 10 years. Would I use them again? Not a chance after this experience. Time is valuable. Xplornet doesn’t seem to value that or customers who refer new ones to them. If you have another option for internet then use it. I strongly recommend to stay away from this company. What a disorganized gong show

Aaron Gillett

1/5

I paid Xplornet to provide me with 25mps internet, but their internet often sank as low as 2mps, and peaked for short periods at 17mps. They could not honour their half of the contract and took money out of my account when I cancelled the agreement that they broke. I have since purchased a hub through Bell, and the internet is much faster for the same price.

Anita Thompson

1/5

Our internet only works 1-2 days a week. For 1.5 years we had amazing speeds and for 6 months we have not been able to watch a video or load a web page. They have come multiple times to search for the problem and have not been able to figure out the reason for the extremely slow speeds. This internet is the biggest waste of money. It's like they know they are our only option and don't care about having quality service. If you have another option don't choose this provider!!!

Matthew

1/5

Horrible customer service, horrible business practices, and they sold out to a New York investment firm so they no longer care about Canadian customers. Pay for 10 Mbps/mth and we're lucky to get 10 Kbps which has been going on for 8+ years. Find another ISP and save yourself a world full of headaches. I post stuff using mobile data most of the time because our internet can't handle it.

Daniel Barristo

1/5

Internet provided from their LTE 25 is awful. The majority of the time it gives 5mbps if not less. If you are lucky enough to have any other option for internet definitely take it. Customer service will do nothing to compensate their poor connection quality.