A.G. Secure Property Management Inc - Barrie, Ontario

Steve C.

Everything about Orillia AG secure has been great for our last (almost) 7 years. They've taken care of all our needs unless the homeowner denied it. Then team is fantastic. Lois has taken care of everything as proper as she can. Any poor reviews from lack of help are more than likely due to a home owner not wanting to spend money on the upkeep, which is out of their hands.

Oleksandr M.

An excellent firm to work with! Rob is outstanding—he treats your concerns as if they were his own and always goes above and beyond to ensure everything is handled smoothly.

The entire team is professional, courteous, and highly knowledgeable. I couldn’t be more satisfied with their service, and I would highly recommend working with them to anyone looking for reliable and trustworthy support.

Kyle A.

Horrible experience.

It’s been well over a month now that our window has been constantly leaking. They don’t care, it’s. Not an urgent matter to them… they don’t take into consideration of others or their tenants.
Our roof has animals living in it, our roof has no insulation due to said animals. We’ve put in multiple reports you guys have acknowledged this and responded once at the beginning of February. but it’s been over a month and you’ve done nothing, said nothing, haven’t even bothered to come see your damn unit….. you said you’d get someone to clear snow off the roof and someone to come inspect the window February 8th, we are getting to march now guys… You’re as property management company you should have maintenance crews/companies at the ready…

It’s gotten to the point the ceiling is starting to fall into our room, we’ve evacuated that room and tarpped it off.

It’s starting to get growth and that means mould. The longer you guys allow this to go in-attended to more damage is being done. The more mould/contaminants grows.. you lack of treating this as an urgent matter disgusts me…

Explain to me how you think making your tenants live like this is acceptable? In any way shape or form. Why am I paying for a 3 rooms if one isn’t liveable due to you guys not doing anything about your property?

How will you justify this

Exquisite 7.

Absolutely do not recommend renting from them. They are so slow to get back to inquiries, I had to call them myself and the application process is such a mess. I previously applied for a place and they did a hard credit check without informing me and never got back to me. I emailed them to inquire and they ignored me.

They are so unorganized and inconsiderate. Ive applied to rent 3 different properties from them over the years and keep being reminded why to avoid them. They sent me the wrong application 3 times then called all my references before I was even able to see the place. Only to deny my application with no explination and via email with a completely different address listed than any of the places I had applied for. Their excuse for all the confusion was they talk to so many ppl every day.

Ive worked in property management and there is really no excuse. They have a pretty bad google rating as well. Proceed with caution.

Peter S.

We have used A.G. for a few years on 2 rental homes. They have been very helpful keeping them rented without us thinking about issues we might come across. They were also very helpful getting non-paying renters evicted. I have also recommended them to a few other 'rental owners'.

Rhonda H.

November 15, 2017

They have no idea what their renters are doing to the property. Have had to look at bags of garbage in front of property that is under their management on my street. Wildlife has ripped it open. I don't think this company even drives by at random to see what the hell their rents do. So disgusted!!

I would give them a big fat ZERO if I could.

Jan 2018 - Well it looks like you are not very good at your job - - - nothing has been resolved. The same thing over and over and over.

I guess if you own a dog and don't want to not clean up its feces EVER, or you think it is acceptable to let your garbage bags accumulate and leave bags out on the front lawn where you rent, for the Property-tax paying neighbours to look at, (and for the wild animals to rip apart), PLEASE, Please, please make sure you become a renter with this company as the property manager.

For absentee or out of town owners/landlords: If you want all the neighbours to hate you, please make sure you use this company to manage your property.

Maybe A.G. Secure should manage fewer properties and do a better job of it.

I have more photos I can post too.

Slym S.

Do not contact these people to try and rent any type of property. You give them all the information and documentation they ask for then they deny you with no reasoning. If I could give them 0 stars, I would. 👎

Jessica C.

I thought I would be safer renting through a property management company but I experienced nothing but issues with these guys. In December 2023, I initially viewed, signed a lease agreement and paid for a 1 bedroom apartment in Innisfil. The night I drove from Hamilton to pick up the keys, it came to light that it was actually a shared space and not a separate 1 bedroom apartment as advertised. So AG Secure instead offered me a different 1bdrm rental they had in Barrie on Queen St., for the same price. I looked at it, it was liveable, had a backyard for my dog and it was the only option I had on short notice because I had already paid them in advance to move in early. I moved in in January 2024, not realizing what a mistake I'd just made. A couple of months into the 1 year lease, construction on the property starts to construct an additional rental structure in the backyard (I never once received 1 piece of communication from AG about this construction). I work from home and wasn't notified that it would be occurring or any of the details, aside from the noise, water was shut off without notice, internet cut without notice, driveway torn up, my apartment inaccessible from outside (had to enter/exit through upstairs tenants space), and backyard unusable. This place is STILL under construction, they never finished. I finally gave up in August to throw in the towel and move on, and the initial response I got from AG was that I signed a 1 year lease and I'm responsible to pay them to find a replacement (whether it was advertised and administered by me or them, they would be paid extra). Several times I emailed and called this company (left voicemail requesting call back) with minimal to no response received to my concerns.... except in the very end when Kerry came back from vacation, called me to apologize, and made the transition to leave a little easier. She is the only one throughout all of this that acted like she gave a shit about a tenant being wronged.