Fort Erie Transit on Demand - Fort Erie, Ontario

tasha lee

Never on time.
Drivers cancel or postpone routes for convenience to them.
Scheduled drop off for school at 1015 didn't even get picked up until after 1020 because they postponed the trip as it was 25mins away. Im assuming they bumped it because it was eta 9:49am until 9:43 when my son went to wait for it.

Then same afternoon they canceled my bus and said it was me, I canceled a different bus. They then couldn't come to me until an unknown time which is the fault of them again.

Multiple issues. Multiple trips. Multiple times.

Durga Maya

This system sucks, they are never on time. Have to book one hour prior to actual time but still never on time . The other day I wait for 1.5 hour when he finally arrived we went to pick 4 other people from 4 different location, not all of them but 2,3 of them are very rude too, I almost cry that because of his behaviour when I ask questions about why he dropping me last when I got first he didn’t even bother to answer, that rudeness make me very uncomfortable, hope never ever have to use this ?

Skyler B

Never on time, even when booking a head will add like 15 stops before you and take you on a tour of the region to pick up and drop off 5 people before even dropping you off sometimes even just passing your drop off when it would just make sense to let you out. Miss the busses at least they were reliable and you can schedule things by the hour and not be late for appointments or work. Make sure you allocate 1.5 hours minimum to arrive to your location.

Fabianni Morini

I had to sleep overnight in the canadien transit border patrol from 10 :00 pm to 5:00pm because for any reason the border patrol with their disruptive behavior they wrecked the course of your life.i lost my job and my appartment in new york and I am stranded in canada for almost 1 month already with no money ?

Jamie Cummings

It took a very long time for the vehicle to arrive. (I waited 35 minutes outside in the rain). Once I was picked up, we had to pick up riders from two different locations and drop each of them off at their destination, before being taken to mine, 40 minutes later. All in all, from the time I called, to the time I arrived at my destination (from Ridgeway to GFESS in Fort Erie), it took one hour and 15 minutes. This is however, the time frame to be expected, based on what is posted on their website, it's just sad that we don't have other options. We really need buses in the area.

Lamb

Never fails to be an hour late at the least, the last time I took this terrible service I was waiting for almost 3 hours for a ride just to have the two of the drivers leave without me and saying they were not going to my destination. If you have an appointment to make or just don't want to be left waiting around for hours do not use this terrible service call Uber or Speedy Cab. this service is a joke!

Allison MacDougall

Today on Jarvis Street around 2:45 pm, I asked a transit driver for help with locating my client’s ride. He said NO! And slammed on the gas nearly knocking me over.
Wow! He needs customer service training and safe driving lessons.

Tamanna Patel

Very bad service,never on time always late for 45 to 50 minutes,no any management,I thought 1 star is more for this kind of service.