Acera Insurance - Sylvan Lake, Alberta

Starla B.

I highly recommend Marla for an insurance agent. She looked after my insurance needs until we moved and I have referred her to family members. She is very efficient, she promptly returns calls and emails and goes the extra mile for her customers. Thank you for your efforts and helpfulness.

Mitchell A.

Was paying $2000 at wawa……. for minimum coverage. I’m paying less than 40% of that with more coverage and the customer service is far far better. I was able to call in and make the changes I needed for work usage. 10/10 would recommend everyone make the switch.

Angela S.

I would like to take this opportunity to express our gratitude and appreciation for the exceptional help and knowledge that we have received from Terri Lynn Hayman.
Her level of professionalism is superior, her demeanor is always courteous and friendly and she is always willing to go the extra mile. In a time where standards seem to be dwindling in our society, Terri Lynn has proved time and time again that there still are people who do everything in their power to provide amazing customer service as well as performing their job to the highest level. She is thorough, prompt and has always had our best interests as a priority.
We highly recommend using Terri Lynn for all your insurance needs! This lady definitely deserves a raise or bonus!!

Gail Z.

The staff at Sylvan Agencies are awesome. Katherine Collings was incredibly helpful today considering I was cancelling my policies with them. Many kudos to Katherine!! Thank you so much for making things easy for me and for understanding why I had to cancel my policies.

Also a shout out to the receptionist at this location. I'm sorry I don't remember her name but she has always been very pleasant and helpful every time I've been in for whatever reason over the last 8 years.

They both deserve a bonus!!

Kyla H.

I decided to switch insurance companies and I have been dealing with Katherine Collings to set up my new insurance. She has been quick to respond, which is very important to me, and great with answering my questions. I am very thankful to be dealing with her.

Anna H.

Katherine Collings helped me insure my new vehicle this week and she was wonderful! I had a very pleasant experience. She explained everything when I had questions, got back to me right away and went above and beyond to make things happen as quickly and painlessly as possible! Thanks Katherine!

Azumi

The most reliable insurance broker we’ve had, we’ve felt we are very well taken care of from day 1! Everyone we have been assigned to (Jim M, Katherine C, Marla M) are exceptionally helpful for our every requests, big and small. Highly recommended!

Brian B.

While looking over My documents for the home owner insurance , I noticed a couple of items listed were not correct. I contacted My insurance broker "Kathrine Collings" , have to say that the response , and efficiency with which the items were dealt with was nothing short of awesome. Thank you Kathrine for the professional service you have given Me. It is always a pleasure dealing with Knowledgeable , Professional people. Have a great Day.