Audio West - Red Deer, Alberta

Jennie N.

I contacted Audio West to inquire about a system they had installed for the previous owners of our home. John came over to evaluate the system, and we were told we'd receive a quote. After waiting patiently for over two weeks, I called to follow up and was told John was unavailable but would contact me ASAP. It's been another week, and still no word. The lack of communication and delay in providing a quote is disappointing. Considering taking my business elsewhere.

EDIT: I have heard back and they gave a reasonable explanation for the delay. They've been overloaded with work and moving offices, so I will wait to see what happens then update again later as I am empathetic to how challenging moves can be.

EDIT 2: Still waiting to here back. Looks like we will be taking our business elsewhere. Waiting over a month for just a quote isn't acceptable, there's no excuse.

Dion H.

Very disappointed in the service provided. John started a project for us and for what ever reason didn't return. Wouldn't return phone calls or any other forms of communication after he started the project. It was difficult to right from the start with a number of different excuses along the way. The project we had wasn't a small one 10k +/- so maybe decent service is kept for only the elite.... Would not recommend this company.

Matthew H.

This is a portal to the backrooms be careful

william S.

Edwin Y.

Jade L.