Carleton Place Terrace - Carleton Place, Ontario

Lisa R.

My husband's parents recently moved to the Moments Unit and our family is so incredibly impressed with this homey facility.
The vibe felt is warm and homey and all staff treat you like family. The level of personal care and compassion provides a positive and pleasant experience and genuinely feel the love!
Dawn, CEO
Makayla, Community Relations Coordinator
Lisa, Reception
Todd, Maintenance,
Minoj, Activities
and Angel, Resident Pet
ARE THE BEST!
🫶💕

Betty A. H.

The staff are absolutely amazing! Our Dad was here for 60 days for respite care (96 years old). Everyone was so welcoming and inclusive. He had a couple of great hair cuts by Sharon in the salon, meals with friends 3 times a day, great live music events, more food than he could possibly eat, great medical attention, especially after a brief emergency stay. The event coordinators, food staff, property manager, the front reception people, the entire staff including the CEO...everyone was available, inviting, understanding, compassionate, while always being professional. Because of this great care, Dad was able to return to his own home after his recovery. Can't thank them enough!

Julie M.

Thanks to the amazing staff at Carleton Place Terrace my mother recovered from her recent fall. She was treated with dignity and compassion. From the dining staff to the nursing staff and everyone in between Carleton Place Terrace was warm and inviting. My mother flourished in their care. She says she is not ready for a retirement residence but hopes that when that day comes Carleton Place Terrace will have space for her. In the meantime she plans on visiting her lunch ladies for the occasional lunch after she leaves. Thank you to everyone from our entire family for giving my mother a safe and loving place to recover.

Sylvie J.

We cannot express enough how impressed we are with the Carleton Place Terrace. The level of care provided is truly exceptional.

We had found the Terrace for a respite stay for relatives over a year ago and they are still there!

From the moment they arrived, it was clear that the staff were dedicated and compassionate. The facility is clean, well-maintained, and thoughtfully designed to foster a warm and welcoming atmosphere. The activity calendar is always full.

A special mention must go to the CEO, Dawn, whose leadership is evident in every aspect of the facility. Her commitment and hands-on approach are inspiring. We have witnessed firsthand the positive and nurturing environment that she has created for both staff and residents.

Communication with families is excellent, with regular updates.

We were always worried, but now we feel confident that our relatives are eating well and receiving not just good physical care, but emotional support as well. The Terrace is now their home and community.

If you are looking for a long-term care home where residents are truly cared for and valued, we highly recommend the Carleton Place Terrace.

Anthony F.

My mother recently was diagnosed with a terminal brain tumour at the age of 84. She had been living alone for 10 years and I tried to convince her to accept a retirement home for the last 3 years as I know how social she is and loves to be around people. But she was stubborn.

Due to her heath I convinced her to visit Carlton Place Terrace. She accepted a room with them. Unfortunately it was a short stay (about 3 months) and passed away from the cancer. But I can tell you I’ve never seen her so happy in the last 5 years. The entertainment, socializing, group activities, exercise classes and special outings was a blessing for her. Not to mention the food. I visited her every day and can say with confidence she was extremely well cared for and kept active. Dawn the CEO is wonderful and always available. Too many names to mention but the all the staffing was professional and outstanding.

Anthony Fritz

Kim O.

Our Mom moved into CP Terrace over a year ago after a lengthy hospital stay with an imminent discharge. Due to her ongoing and increasing medical conditions she could not safely return home. We reached out to the Terrace and they very quickly assessed her needs, developed a Care Plan and she was comfortably accommodated in her suite. The stress we had felt having to move Mom evaporated the moment she arrived. We all were welcomed with open arms, fussed over and felt like a blended family.

The staff notify us immediately if there are concerns and they follow up. The monthly social and recreational calendar encompasses a variety of interests and abilities for all Residents.
The parties are fabulous!

At the age of 89 years Mom still smokes and the staff ensure she gets out on her patio to do so come "snow, sleet, rain or hail". God Bless them 🙏.

The longevity of staff's tenure certainly speaks to their dedication and commitment to the residents they work for.

Our family can't say enough about the great work that Carleton Place Terrace does for the seniors in our community and especially for our Mom. 💖

The O'Connors

Don C.

This is a fantastic place! The management and staff have nothing but the best interests of their clients and provide ample activities and support with the utmost care and sensitivity.

I still amazes me in this day and age that there can be so many such individuals. I had forgotten that there are still such people and it touches me deeply.

My Father's stay was short before his passing but I could not have wished for a better last few months that he could have ever had.

Thank You isn't enough but it's all I can say.

Ian Colby

Gord &. C. M.

I can’t say enough good things about The Carleton Place Terrace. My mom has been living there for over a year, and it has been a most positive experience for our family. The staff is very friendly and helpful! Any concerns we have are addressed and communication is exceptional . . . . Staff are quick to make contact when needed, and our comments are always well received. Mom’s needs have changed considerably since she has moved into The Terrace, and the level and type of care she receives has adapted as needed. The homey atmosphere is so welcoming; I am often greeted by the aroma of freshly baked cookies, and the range of activities offer something for everyone.We are very grateful for the knowledge, care and compassion of the staff. A very heartfelt ❤️ thank you.