Custom Cellular TELUS & KOODO Authorized Dealer - Leduc, Alberta

Alex S.

Donovan helped me out with getting my new phone. He made the process smooth, painless, and answered all of my questions with expert knowledge. I will refer people I know to come to this Telus store and to deal with him specifically.

Dylon S. J.

Justice was definitely helpful in helping me hook up my Telus phone plan. I feel very well taken care of and he knew a lot of information and explained everything in great detail!

I don’t regret leaving Bell.

Daniella M.

dawn was awesome at switching over 3 of our phones. she was very informative & gave us all the best options & knowledge to make the switch!

Brenda W.

Had a really great experience at Telus/Koodo in Leduc today Cameron was extremely helpful and I really appreciated it! I have had several things I have needed to do and I have found great support at this location with Muhammad and Tom as well. Thank you everyone!

Fabio J.

Excellent experience at this store from Justice.

I came in to take advantage of a boxing week deal and have my plan lowered. He referred me to the loyalty department as it was past the date the deal was on, but they were able to accommodate it partially.

I didn’t end up even buying a phone at this store as they didn’t have the one that I wanted but Justice sourced another store that had the phone I wanted and had them hold it for me.

Very customer focused, friendly and professional service!

Shanna J.

I visited this location yesterday to trade in/upgrade my phone. I find these experiences stressful and Donovan Rose assisted in a multitude of ways. He did his best to minimize cost and was kind, professional and informative throughout the entire process. Thank-you very much Donovan! The mail back all went to plan thanks to you, as well as the data transfer and I was able to make my flight.

Mickal Z.

I hate this location. It was the worst experience. Over 3.5 hours to get my phone switched. Deleted my old phone before I could check if everything transferred over. When I said it didn't fully transfer, I got alwell that your phone is deleted already. i said to save my screen protector as my new ones didn't come in yet. He threw it out and refused to even get it. Then gave me a higher bill than what I was supposed to have.

Matt J.

Friendly knowledgeable staff! The one guy we've had twice now, and he's so good at talking about nothing. You forget what you actually need....... we will try a third go around here and see if we can get the sim card for the older non 5g phone.