IBW Surveyors Ltd - Parry Sound, Ontario

caroline M.

Extremely inappropriate and concerning experience

My 12-year-old son was home alone, playing in our backyard, when an adult male from IBW Surveyors entered our property on behalf of an unknown neighbour. Despite my son telling him that no adult was home, he proceeded to carry out the survey in the garden.

Although the business card left behind cites the law allowing this, I called the company to express my serious concerns about the lack of common sense and basic safeguarding. Shockingly, the receptionist told me they are “allowed” to do this, suggested I call the police if I’m concerned, and stated they don’t have time to return at a more appropriate moment and proceeded to ask me 'would i be concerned if my child entered a construction site because it's the same thing'.

Regardless of what the law says, I find it highly inappropriate for a strange adult male to enter a property and continue working while a minor is home alone. The fact that this company sees no issue with this situation is deeply troubling and unacceptable.

*** Reply to Business Reply - Thank you for your reply. I’m open to discussing this further, but if Stefanie is the same person I spoke with on the phone, I’d prefer to connect with someone else. Our previous conversation left me feeling that my concerns weren’t fully understood, so I think it would be more helpful to speak with another team member if she was in fact the individual on the call this evening. Could you please let me know if there’s someone else I can follow up with via email? Many thanks.***

Crystal C.

We used IBW twice with both times being a very pleasant professional and quick experience. It’s sometimes very difficult to find companies that look out for the customer but I can say that IBW was very responsive and understood the sensitivity in nature of quick turnaround. Again wonderful service and highly recommended using them as your service provider.

Doug

Jamie and Wayne did a great job surveying my property. Took the time to ensure accuracy, clearly marking the lot boundaries. Experienced, thorough and hard working.
Highly recommend.

steve M.

Excellent service in a timely manner, very professional field crew, a job well done on time and for a great price!

p G.

Snotty guys, bad attitude, charge way too much
Run your own lines from your cell, save thousands!!!

James P.

Thanks Bob for the good service and being responsive to my concerns.

Nick R.

Friendly, helpful and informative service from Bob Hawkins helping us plan a survey.

Kent W.

Very professional and easy to deal with