Susie E.

Exceptional Service and Communication from Jet Companion Canada

Our family recently went through a very difficult and stressful situation when my father suffered a severe fall and broke his hip while in San Andrés. Unfortunately, the health practitioner at the local hospital was unable to operate on him, leaving us in a desperate situation with limited options. Given the complexity of transporting a critically injured patient from an island, we were faced with what seemed like an impossible challenge.

From the moment we reached out to Jet Companion Canada, Rudy, the company’s owner, personally took charge of our father’s case with incredible dedication and professionalism. He and his team provided outstanding communication every step of the way, keeping us informed, answering all our questions, and working tirelessly around the clock to coordinate logistics. Despite the immense challenges, they managed to arrange safe transport for my father at a fair price and even ensured we received a reimbursement when unexpected issues arose.

What truly sets Rudy apart is his genuine compassion and willingness to go above and beyond. Even when he had no financial obligation, he took it upon himself to make additional connections and explore alternative solutions for my father’s care. Now, nearly four weeks after the accident, Rudy continues to check in on my father’s recovery, demonstrating an extraordinary level of care and commitment.

While we hope no one ever finds themselves in need of such urgent medical transport, if you do, Jet Companion Canada is without a doubt the company to trust. Their professionalism, transparency, and humanity during such a difficult time were invaluable to our family, and we are beyond grateful for their help.

Grower C.

Cara and the team were excelent throughout the process to get my brother back to Canada after a devistating stroke. It took several months to orchestrate to get my brother able to fly, but we did it and we are very thankfull to the team at Jet Companion for getting him back safe and sound! They were kind, helpfull and professional all the way. Great job team!

Dede J.

Rudy and Cara at Jet Companions went above and beyond to ensure that every detail of my disabled brother’s transfer from Ontario to BC went smoothly. They arranged all details for door to door service from one care home to another which relieved a lot of stress for our family. They communicated well throughout the process and worked with me on the best travel plan for my brother. My brother really enjoyed travelling with Rudy and felt well looked after throughout the journey. Rudy and Cara provided regular updates during the trip which I was able to pass along to my family which was great. Overall I found Jet Companions very knowledgeable, professional and friendly and I would not hesitate to recommend them if you need a travel nurse to accompany your loved one.

Margaret S.

We recently required services of Jet Companion to repatriate my dad from Cuba to Canada and we highly recommend their services. Rudy took care of all the approvals and arrangements, and kept us updated on the progress. Keeping us informed every step of the way helped us feel like we were in good hands. He even called the hospital in Cuba to ensure everything was in order. Julie, the flight nurse, looked after my parents during the flight. They felt supported all the way home. We all breathed a sight of relief when they arrived in Canada.

We would like to thank Rudy, Julie and the entire team for their dedication. We appreciate all the work you did and recommend Jet Companion for anyone requiring this service.

Rhythm R.

Jet companion has been our saviour. They brought our Father who was hospitalized in India from last three months very safely and took him directly to hospital in Edmonton.
We are so thankful to Jet Companion and team for their attention to details and pro- active approach at every Step.
Their preparedness for any kind of unforeseen situation is really commendable.
We can not thank them enough for uniting our Father back with his family. We had lost all our hopes as our dad was on ventilator but they made sure that our dad gets all the medical care on the flight and land safely.
Thanks Jet Companion . God Bless you for bringing our father.
Special mention to Rudy who kept us informed and kept in loop with every small thing happening
In the whole process of patient transfer.
Thanks Rudy Thanks Jet companion🙏🙏

globaltrekkers

Our escort RN Maricris (Cris) Matthews was exceptional. Her professionalism, knowledge and caring ways made my and my wife’s long flights back to Canada as comfortable as possible. Our appreciation and highest recommendation for her escort services.

shirlene N.

From the moment I contacted Jet Companion, I knew that I was going to use their service. I liked the details Rudy outlined, and everything that he said would happen worked like clockwork. Our family member was gravely ill and had to travel back to Jamaica from Canada. I did not have to do anything but allow Jet Companion take care of everything. Julie, the nurse who traveled with Nicole, bonded very well with our families on both sides, and Nicole said enjoyed the services that Julie provided. Throughout the process, Rudy shared everything that was happening, and I was able to forward the information I received to other members of the family. I am extremely pleased with the way Jet Companion handled our situation and brought our loved one home. A million thanks to you Rudy and your team! I am highly recommending Jet Companion for any repatriation services, you'll be in very good and capable hands.

J F.

My family and I contacted Jet Companions during a very stressful situation. We needed to have an injured family member brought home. Rudy and jet companion are amazing! We love that it is a Canadian company. Rudy worked swiftly, at all hours for us, literally, all hours of the day and night. He guided us through the process and took total control, as we had no idea what to do. He was upfront with the price of the mission and it was well worth every penny. Rudy is professional, highly knowledgeable, extremely experienced in his field of work and very compassionate. His dedication to the success of the mission was outstanding.

Jet Companion is definitely a Top Shelf Company.
I would recommend this company without any hesitation.

Rudy,
You are amazing and I hope you know how much we appreciate all you did for us during this crisis. Words can never express our gratitude. God Bless you!