Superior Trades Services - Oliver, British Columbia

Brenda Watson

Wow! I am thrilled with the service provided to me by Superior Trades. Ben has helped me out in many emergencies. My hot water tank gave up and he immediately came and installed a new one. His crew has installed new outlets and undercabinet lighting which is just fantastic. I've had a bathroom totally renovated by Superior Trades and I am so happy with the results. I've had new lighting put in my garage and the exterior of my house. I am so impressed with their work ethic, professionalism and kindness. Ben and his crew are nothing but an asset to our community!

Ashley Huber

Ben installed pot lights in our living room - didn't take any breaks, was very fast and it didn't cost an arm and a leg like other companies. He was very professional and kept the work site clean and tidy. I highly recommend Superior Trades

LA O'Shea

I would only recommend Superior Trades if you are exceptionally wealthy. My experience with them involved requesting an estimate for replacing light fixtures and superflous exterior cables, which unexpectedly turned into an on-site appointment with much back and forth of scheduling. Ben conducted a walkthrough of my house and subsequently provided a quote that lacked essential details regarding the required hours and materials. The quoted amount was exorbitant, leaving me stunned, particularly because it was based on assumptions, as he never inspected the fixture wiring to be replaced.

Subsequently, I requested that an electrician be sent to perform the relatively straightforward task of replacing light fixtures and be paid on an hourly basis, rather than the much higher project rate. However, it seemed like the electrician was instructed to work at a leisurely pace, as the job took much longer than expected. It became evident that this company prolongs even the simplest tasks to maximize both the hours worked and the final invoice amount.

I've had identical work performed in a unit of the same age with more fixtures, and it was completed in significantly less time. The explanation that additional wiring needed to be changed still did not justify the excessive hours and expenses, and the incorrect wiring was neither shown nor adequately explained to me, leaving me in the dark regarding the need for extra time.

I believe that if I had opted for a fixed (much higher) project rate instead of an hourly rate, the job would have been completed in two hours, as opposed to the seven hours it took.

It's also noteworthy to mention that you will be charged $65 / day for a permit fee for the work to be conducted - which also was not included in my quote but left as a surprise when I recieved the invoice. The vehicles they use are equipped with GPS, which means you might be invoiced for the time the vehicle spends in your driveway regardless of chatting and actual work being done.

Dylan Douglas

Ben was super helpful throughout the entire project !

Thank you

Carola Pauw

I recently had Superior Trades come to my house to install a new hot water tank. The job was done quickly, quietly and with no mess! While they were here, I mentioned something about my kitchen sink and Ben was back later, after his other calls, to try and fix it. He went to great lengths to fix it. Unfortunately, to finish the job, the problem had something to do with outside drainage. He called in Wilf to help. We couldn't get the lid off that tank for years. We tried tripods, crowbars, and ratchets. Wilf had it off all by himself!!!! He said, "Where's there's a Will, there's a way!!" Lol The problem is fixed now and everything runs smoothly! I will certainly call them if I need any plumbing or electrical work! Thank you Superior Trades!!

Randi Ball

Ben has managed many of our personal projects with his crew of subtrades - from electrical, to plumbing, gas, and HVAC. Ben’s personal work as a master electrician is exceptional and I would recommend him personally as one of the best electricians in the south Okanagan. His attention to detail, meeting timelines, and schedule flexibility goes unparalleled in the community.

Bev Kerr

I live in a RV in Oliver. My hot water heater was leaking and making an awful mess. I left messages at several businesses for someone to come and fix the problem...not one even called me back. Finally I found Superior...and I'm so glad I did. Within 15 minutes a young man by the name of Edward came to my door. He worked diligently and knowledgeably at the heater and I was so impressed by his courtesy and manners. He installed a new water heater and even cleaned up the mess afterwards. I certainly recommend this business. It felt like someone cared and believe me when you are in a fix it means a great deal.

Simone Krebser

After contacting the company due to a frozen well pump through a cold snap leaving me out of water, employee Edward showed up quickly and helped fixing the issues as quick as possible. While it was a couple day process of thawing and then fixing the pump and getting it back running, he kept checking in making sure things go as planned and kept updated on what's going on. Fabulous customer service!